Information may be gathered when a visitor chooses to share it, such as when checking eligibility, sending a message, or asking a question about home equity guidance. This can include a name, contact details, and general information about a property.
Some details are collected automatically as pages load, including the type of device in use and how the site is browsed. This helps keep the experience steady and easy to use across different screens.
Details that are shared help respond to questions, present relevant guidance about home equity options, and improve how the site works over time.
Small files known as cookies may be placed on a device to remember preferences and measure how pages are viewed. Most browsers allow these files to be limited or cleared through their settings.
Choosing to limit cookies will not block access to the site, though a few features may feel less tailored as a result.
Information stays private and is not offered to outside parties for their own marketing. Details may be shared only with trusted service providers that help operate the site, and only to the extent needed to carry out those tasks.
Information may also be shared when required to follow the law or to protect the safety and rights of visitors and the site itself.
Reasonable safeguards are kept in place to help protect shared information from loss or unauthorized access. While no method of storage can be promised as fully secure, care is taken to guard the details that visitors provide.
A visitor may ask to review, update, or remove the personal details on record. Requests can be made using the contact information below, and reasonable steps will be taken to honor them.
When permission is given, text messages may be sent about a home equity inquiry, including updates, eligibility information, and helpful next steps. Marketing messages may also be sent where that permission has been granted.
Message frequency can vary, and standard message and data rates may apply. Replying with STOP ends future messages, and replying with HELP requests assistance. Giving this permission is never a condition of exploring any option.
Some tools used to run the site are provided by outside companies, such as services that measure page views or deliver messages. These providers handle information under their own terms, and reviewing those terms is encouraged.
This policy may be refreshed from time to time as practices or guidance evolve. Any updated version will appear on this page with a revised date, and continued use of the site reflects acceptance of the current version.
Questions about this policy or the handling of shared information are welcome. Reach out using the details below.
